Parent Information

Hillcrest Players & Parkland Players was established in 1995 to fill a community need for quality daycare and education.  Our child care centers have been founded on the philosophy that children, their families and the community benefit from high quality Early Childhood Programs.  We strive to allow each child to openly explore their individual interests through a variety of programs.  Over the years, we have been active members of our Coquitlam Community by taking part in various community events. 

Parents Are Important

Parents are the most important people in a child’s life and for their development.  We recognize your child’s dependence on you and other family members for support in all areas of development.

To achieve aTo achieve a high quality program, we offer:

- well-trained, warm, nurturing and caring staff whose expertise and commitment are valued

- a rich and stimulating environment which can respond and adapt to the needs of individual children

- a predictable yet flexible routine that offers children the security of a stable framework for their day

- on-going communication between families and staff as part of an open and supportive relationship and commitment to work in partnership.

Open Door Policy

Parkland Players and Meadowbrook Players respect that parents/ guardians may want to drop in to visit their children from time to time unannounced.  We welcome any person on the pick up list to visit the Centre.

Program Goal

The most important goal of Early Childhood Curriculum is to help children become enthusiastic learners.  This means surrounding children with a rich learning environment that will encourage children to be creative explorers.  Our programming is designed to promote optimal growth and development of each child through a variety of daily activities. Our goal is to help children become independent, self-confident and inquisitive learners.

Fee Responsibility of Enrolling Parent

In the case where the parents are separated and are both paying day care fees, the enrolling parent will be responsible to make sure that fees are being paid in a timely manner. All fee payment notices will be given to the enrolling parent.

Toys Policy

We prefer that children do not bring toys from home because they may cause difficulties with sharing and may be lost or broken.

Show and Tell Policy

Once a week, the centre has a time for show and tell during circle time.  Each child is welcome to bring in a special toy to show and tell to the rest of the children.

Birthday Policy

We feel it is important to acknowledge every child’s birthday.  Children’s birthday will be celebrated and parents are welcome to bring in a special snack (cake) to share. Please ensure that it is peanut/nut free as we have children with allergies.  If you have a special way of celebrating your child’s birthday, staff will be happy to include it in our program.

Items Needed at the Center

Parents are requested to bring and make sure that there is always a complete change of clothes brought from home and kept at the center.  Parents are asked to provide a clean change of appropriate indoor and outdoor clothing at all times. 

Appropriate indoor & outdoor clothing includes:

- An extra shirt, pants, underwear and socks.

- In the winter please ensure that your child has a coat, hat and a pair of mittens.

- For raining days please bring appropriate rainwear, raincoat, rain boots and indoor slippers.

- In the summer please bring a hat and sunscreen lotion and appropriate shoes (NO THONGS OR FLIP FLOPS please).

Attendance

Please call or let one of the Educators know if your child will be away from the centre.  We have an answering machine available at any time during the day at: 604 936 7005.

First Day of School

On the first day of school the daycare will not picking up or dropping off children to / from the schools.  However there is still daycare available from 7am to 6 pm.

Discipline Policy

The purpose of guidance and discipline is to help children acquire the skills of self-control, self–confidence, and ultimately self–discipline.  The discipline policy respects the rights and well being of each child.  Our goal is to provide and maintain a safe, nurturing and healthy learning and living environment in which each child can feel secure.  We will provide a stimulating environment to encourage positive play, comfort and social interaction. We will model appropriate and respectful behavior, and demonstrate respectful affection and caring to each child at all times.  In guiding a child’s behavior, we use positive guidance, encouraging the use of problem solving techniques that develop self-confidence and communication skills.  We encourage children to verbalize their feelings, allowing for choices and reinforcing positive behaviors rather than negative ones.  Setting clear, consistent and simple limits is important.  Knowing their limits, the children can trust the adults and feel safe and secure.  We will acknowledge each child’s feelings and give verbal directions and redirections as the main way of guiding children.   We explain that we can’t allow the children to hurt themselves, to hurt another child or adult or to damage property.  We try to positively redirect them and to show them what behavior is permissible.

Example: When two children are in conflict, the staff will assist them to verbalize their feelings, letting them know it is all right to be angry and help them find an appropriate way to express their anger.  Our goal is to help children develop self-discipline, and to find acceptable ways of expressing and controlling feelings.  We do this by encouraging children to use their language to express their feelings and desires.

Food & Nutrition

We are a Peanut Free Zone!

A healthy snack is provided to every child in the afternoons. 

Health and Illness

Hygiene and Prevention

·         A child should be kept home when any of the following symptom’s occur:

 

o   Pain- any complaints of unexplained or undiagnosed pain

o   Difficult breathing-wheezing or a persistent cough

o   Fever (100 degrees/ f/38.3 degrees or more) sore throat or trouble swallowing

o   Infected skin, discharge from eyes or an undiagnosed rash

o   Headache and stiff neck (should see a physician)

o   Unexplained diarrhea or loose stool in the last 24 hrs (may or may not be combined with nausea, vomiting or stomach cramps). SUCH A CHILD SHOULD BE KEPT HOME TILL ALL SYMPTOMS HAVE COMPLETELY STOPPED

o   Nausea or vomiting, 1 or more times in the past 24hrs

o   Severe itching, dry skin of either body or scalp if caused by head lice or scabies.

o   Children with known suspected communicable disease.

 

- Once a child’s temperature, well being and energy return to normal, the child is no longer considered contagious and may return back to daycare regardless if they continue to have a cough or runny nose.

- If the child’s symptoms are due to an allergy such as asthmas or hay fever, the child does not need to be kept home as they are not contagious.

In summary, a child must be kept at home (or taken home) when the child is:

 

- Suffering from one or more of the above symptoms, or

- Is not well enough to take part in the regular program of the facility

It is the parents’ responsibility for the care of an ill child.

Managing Illness

Medication will be administered to children only when absolutely necessary with the following guidelines:

1. Parents must fill out an administration of medication form before any medication can be administered to a child. The form includes date, child’s name, Dr’s name and phone number, dosage and information about the medication. Parents must sign the form. Staff will document on the amount the medication. Staff will document on the form the date, time and dosage of when the medication was administered.

2. Medication must be sent in the original container and include directions for use or physicians instructions (no over the counter medications will be administered unless accompanied by a Dr’s note stating the dose and name of medication)

3. Medications will be placed in the Medication Box and inaccessible to the children

4. In regards to inhalers, they will be kept in a clear Ziploc bag (labeled with the child’s name) on the Staff Board.  However staff will only assist the child when administering the medication (hand over hand)

5. All inhalers must be prescribed by a doctor and a medical form must be filled out; inhalers must be handed directly to staff in a Ziploc bag with the child’s name on it

PLEASE DO NOT SEND ANY MEDICATIONS (over the counter or prescribed) IN YOUR CHILD’S BACKPACK OR LUNCH KIT!

Emergency Comfort Kits

We are asking every child to bring a comfort kit to have in case of an emergency: fire or earthquake.

- Letter from mom or dad that comfort the child as well please write your most recent contact information

- Family picture

- Wipes, diapers/pull ups, gloves (if needed)

- Kleenex

- Hand sanitizer

- Flashlight

- Bottle of water

- Snacks (non–perishable food: granolas bars, fruit snacks)

 

Emergency Contact Information

- As soon as it is possible the manager will try contacting parents

- If phone lines are down and if the long distance lines come back first, the manager will contact the out of area person and leave a message for the parents

- The out of area person’s contact number should be kept with parents at all time to ensure they receive any emergency messages

 

Mount Royal Daycare CentreContact Person : Georgina Leimert or Paula
Tell: 1 403 228 4251
Fax: 1 403 228 5831
 

Arrival and Departures

Every child is to be personally dropped off or picked up by a parent/guardian or an authorized person stated in the registration package and emergency consent card.    Your child is to be signed in daily on the sign-in sheet.  If any unauthorized person (not on the pick–up list) comes to pick up your child, the child will not be released without WRITTEN consent dated and signed by the parent.  The Educators are forbidden to allow your child to leave the Centre with anyone other than yourself or a person authorized by you.

Kindergarten Transition

We would like to inform you that the children are walked to their classroom and we are waiting until the teacher comes to take them into the classroom.  Children are not allowed to stay on the playground before or after school.

Late Pick up

1. Procedure if a child is NOT picked up by 6pm and a parents HAS NOT phoned

 

a) Try to reach all persons who have been designated as a pick up person for that child on their emergency form. I.e. parents and emergency contacts. Starting with parents first.

b) Try each designated person at least 2 times; also leave a message to let them know you are trying to contact them in regards to picking up their child from daycare, leave time, contact info, name and date.

2. Late fee charge:

We aim to close our center promptly at 6pm. In order to discourage late pick ups and to pay staff for their extra time we have late fee charges.

3. If no contact can be made with either a parent or emergency contact person in regards to coming and picking up the child by 8pm, Social Service and Housing Ministry which is recommended as a policy procedure. Please be aware that constant late pick-ups will be cause for termination of the parent agreement contract, this would be determined by the center manager

Late Fees

6 to 6:10pm is a flat rate of $15. An additional $5 will be added every 5 minutes until the child is picked up from the center. Therefore a 6:15pm pick up will result in a late fee of $20($15 + $5) for the additional 5 min = $20 and so forth.

Emergency Pickup

In order to ensure your child’s safety; please send a written note when someone other than yourself or your emergency contact will be picking up your child.  Please state the first and last name of who will be picking up your child, the time they will pick up your child and the date.  Also, please ensure that who ever is picking up your child has photo identification on hand before the child will be released into their care.  Any last minute arrangements to send the child to a friend’s house after 3pm will not be acceptable unless the center is informed by 9am the same day of the play date.

After School Activities

We would like to advise the parents that the daycare can not be responsible for your child in ANY after school activities which happen after dismissal. This includes track and field, kilometer club, or any other after school sports.  It is also up to parents to make arrangements for their child to come to the daycare after these activities. We take full responsibility ONCE your child has arrived to the daycare.  We can not take responsibility in any after school activities. We apologize for any inconvenience.

Bullying

We would like to create a Bully Free Zone in our Before and After School Care Program.

The mission of Parkland Players and Meadowbrook Players is to foster a safe, nurturing and respectful environment where staff, parents and students work together to provide opportunities which enable all learners to maximize their intellectual, physical, aesthetic, social and emotional development.

Daycare Closures

Centre will be closed on the following days:

   

- Christmas Day

- New Years

- Boxing Day

- Good Friday

- Easter Monday

- Victoria Day

- Canada Day/span>

- Civic Holiday

- Labor Day

- Thanksgiving Day

- Remembrance Day

ExceptionssoNormal"

If a statutory holiday falls on a weekend, either the proceeding Friday or Monday is a holiday.

We will close at 3:00 pm on the last day before Christmas and New Year.

Preschool Closures

We will be closed on the following days: Professional Days (usually 1 per month), Christmas Break and Spring Break.

The preschool follows the school district schedule for professional days, Christmas Break and Spring Break.

Center Closure

In addition to the above closures, the Centre will be closed for a total of 3 days during the year for reasons including maintenance and upgrade of facilities and /or for professional development of the staff or other reasons that seem fit to the Centre.  Parents will be given at least one month’s notice of when these closures will be.